Last Updated: July 13 2023
Returns Policy
All defined terms used below shall have the meanings set forth in Our Terms and Conditions.
Return Policy:
Order Cancellations:
Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it.
Returns:
Before deciding to return the product, please give us a call. There are a few tricks and troubleshooting tips that may get the product to work on your particular tile and we are happy to help our customers find solutions for their unique applications.
After performing a test area, if you are not completely satisfied with your purchase of Non Slip Tile Coating, simply return the product at your own cost to the address listed and we will refund 100% of your purchase price no questions asked. You have 1 month from the delivery date to return back to us.
We encourage you to use a small amount of product to test one or two tiles preform. However, the bottle MUST BE 95% full in order to return the product.
Shipping:
For any questions please call or e-mail us (352) 585-2208
All returned merchandise should be sent to us at Johnny Grip Non Slip Tile Coating 4613 N Thatcher Ave, Tampa, FL 33614.
You are responsible for paying for all shipping costs for your returned item. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.
You must comply with the packing instructions included in the literature. If you are un-able to correctly ship the product please contact us. Please do not attempt to ship the product without appropriate packaging in compliance with the shippers structural and legal requirements.
Refunds and Exchanges:
After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.
If your return is accepted by Us, we will issue the refund no later then 7 days back to your original credit card of purchase or check by mail.
General:
If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions
Last Updated: July 13 2023
Returns Policy
All defined terms used below shall have the meanings set forth in Our Terms and Conditions.
Return Policy:
Order Cancellations:
Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it.
Returns:
Before deciding to return the product, please give us a call. There are a few tricks and troubleshooting tips that may get the product to work on your particular tile and we are happy to help our customers find solutions for their unique applications.
After performing a test area, if you are not completely satisfied with your purchase of Non Slip Tile Treatment, simply return the product at your own cost to the address listed and we will refund 100% of your purchase price no questions asked. You have 1 month from the delivery date to return back to us.
We encourage you to use a small amount of product to test one or two tiles preform. However, the bottle MUST BE 95% full in order to return the product.
Shipping:
For any questions please call or e-mail us (352) 585-2208
All returned merchandise should be sent to us at Johnny Grip Non Slip Tile Coating 4613 N Thatcher Ave, Tampa, FL 33614
You are responsible for paying for all shipping costs for your returned item. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.
You must comply with the packing instructions included in the literature. If you are un-able to correctly ship the product please contact us. Please do not attempt to ship the product without appropriate packaging in compliance with the shippers structural and legal requirements.
Refunds and Exchanges:
After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.
If your return is accepted by Us, we will issue the refund no later then 7 days back to your original credit card of purchase or check by mail.
General:
If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions
